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Channel: Broadvoice Status - Incident History
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Network Maintenance

Oct 6, 00:00 PDTCompleted - The scheduled maintenance has been completed.Oct 5, 20:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 5, 18:26...

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Network Maintenance

Nov 19, 02:00 PSTCompleted - The scheduled maintenance has been completed.Nov 18, 22:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 17,...

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Network Maintenance

Dec 2, 22:00 PSTCompleted - The scheduled maintenance has been completed.Dec 2, 18:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 09:27...

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Network Maintenance

Dec 7, 21:31 PSTCompleted - The scheduled maintenance has been completed.Dec 7, 21:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 7, 21:27...

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Network Maintenance

Dec 18, 22:00 PSTCompleted - The scheduled maintenance has been completed.Dec 18, 20:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 18,...

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Network Maintenance

Dec 31, 21:00 PSTCompleted - The scheduled maintenance has been completed.Dec 31, 17:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 31,...

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Call failures in BHive and GoContact platforms

Jan 17, 07:12 PSTMonitoring - All GoContact clusters are now fully available, we will continue to monitor all activity and mitigate any collateral issues that might ariseJan 17, 06:56 PSTUpdate -...

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Network Maintenance

Jan 27, 22:05 PSTCompleted - The scheduled maintenance has been completed.Jan 27, 21:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 25,...

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Network Maintenance

Feb 2, 18:28 PSTCompleted - The scheduled maintenance has been completed.Feb 2, 18:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 2, 06:27...

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Network Maintenance

THIS IS A SCHEDULED EVENT Feb 10, 23:00 PST  -  Feb 11, 03:00 PSTFeb 7, 11:50 PSTScheduled - We would like to notify you that we have scheduled maintenance for our redundant core network switching...

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Network Maintenance

Mar 10, 01:00 PSTCompleted - The scheduled maintenance has been completed.Mar 9, 21:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 6, 12:40...

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Investigating Issue with Bhive portal, Bhive Communicator and Fax

Mar 12, 10:03 PDTResolved - Details:The issue with the Bhive portal, communicator, and fax has been fully resolved, and normal service has been restored and customers are no longer reporting issues.Mar...

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Network Maintenance

THIS IS A SCHEDULED EVENT Mar 19, 21:00 PDT  -  Mar 20, 01:00 PDTMar 19, 08:07 PDTScheduled - We will be undergoing scheduled maintenance during this time. No disruption of services is expected.

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Network Maintenance

THIS IS A SCHEDULED EVENT Mar 22, 20:00 - 22:00 PDTMar 22, 09:56 PDTScheduled - We will be undergoing scheduled maintenance during this time.

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Delays in Bhive Voicemail and Faxes

Mar 28, 22:31 PDTResolved - Details:The issue with fax and voicemail has been fully resolved and normal service has been restored.Mar 28, 19:14 PDTUpdate - Broadvoice engineers are continuing to work...

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Incident Alert: Investigating Issue with PT CLOUDs - Difficulties hearing the...

Apr 2, 08:02 PDTResolved - Details:The issue with PT CLOUDs - Difficulties hearing the customers on receiving calls has been fully resolved and normal service has been restored.Summary of Incident:-...

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Incident Alert: Investigating Issue co-l1-cloud2

Apr 5, 10:04 PDTResolved - Details: Excessive memory load leading services to stall. Status: Services have been restarted and are stable.Apr 5, 08:31 PDTInvestigating - Details:We have become aware of...

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Scheduled Maintenance

THIS IS A SCHEDULED EVENT Apr 9, 21:00 PDT  -  Apr 10, 01:00 PDTApr 8, 08:18 PDTScheduled - We will be undergoing scheduled maintenance during this time. Minimal or no disruption of services is expected.

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Network Maintenance

THIS IS A SCHEDULED EVENT Apr 13, 23:00 PDT  -  Apr 14, 03:00 PDTApr 11, 09:52 PDTScheduled - We would like to notify you that we have scheduled maintenance for our redundant core network switching...

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Network Maintenance

THIS IS A SCHEDULED EVENT Apr 12, 22:00 PDT  -  Apr 13, 02:00 PDTApr 12, 09:40 PDTScheduled - We will be undergoing scheduled maintenance during this time. Minimal or no disruption of services is...

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Investigating Issue with failing calls

Apr 16, 07:31 PDTResolved - Incident resolvedDetails:The issue with failing calls has been fully resolved and normal service has been restored.Apr 16, 06:55 PDTInvestigating - Details:We have become...

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Incident Alert: Issue with Bhive Portal Authentication

Apr 17, 09:50 PDTResolved - There was a brief interruption affecting the Bhive portal authentication that was quickly resolved. This only affected users who were not already authenticated. All...

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Network Maintenance

THIS IS A SCHEDULED EVENT Apr 20, 22:00 PDT  -  Apr 21, 02:00 PDTApr 18, 12:23 PDTScheduled - We will be undergoing scheduled maintenance during this time. Disruption of services is not expected.

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Network Maintenance

THIS IS A SCHEDULED EVENT Apr 25, 20:00 PDT  -  Apr 26, 00:00 PDTApr 22, 10:07 PDTScheduled - We will be undergoing scheduled maintenance during this time.

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Upcoming Scheduled Maintenance Notification: B-hive Communicator App

THIS IS A SCHEDULED EVENT Apr 27, 23:00 PDT  -  Apr 28, 03:00 PDTApr 25, 10:31 PDTScheduled - We are committed to providing the highest quality of services and, as part of this commitment, we regularly...

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